About This Expo
CEM - Customer Experience Management - CX, presented as The Retail Roadshow, is a premier event dedicated to the vital domain of Customer Experience Management. This trade show is specifically tailored for professionals and businesses within the Marketing & Advertising and Software & IT sectors who are committed to elevating their customer engagement strategies. Attendees will discover invaluable insights into the latest methodologies, tools, and trends shaping the future of CX. It serves as an indispensable platform for knowledge acquisition, professional development, and strategic networking. With an anticipated 30 exhibitors, participants will have the opportunity to explore a diverse range of innovative products and services designed to optimize customer journeys and enhance brand loyalty. This event offers a unique chance to connect with industry pioneers, evaluate cutting-edge solutions, and forge partnerships that are crucial for driving superior customer satisfaction and sustainable business growth. Join us in Johannesburg to redefine your customer experience approach.